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Jennifer Pack


Jennifer Pack is the Director for Risk Management at Hyatt Hotels Corporation. With approximately 860 hotels and resorts in 61 countries, Hyatt strives to be the preferred choice for its guests, associates and owners. Jennifer has responsibilities for placing Hyatt’s global insurance program, global insurance compliance, workers compensation analysis, risk and insurance technology global solutions, first party claims preparation & management, cyber risk crisis management coordination, insurance & captive accounting/billing, loss prevention, international liability claims, and new insurance product initiatives, including utilization of Hyatt’s captive insurance company. The Risk Management team includes 10 individuals in Chicago with another 12 spread across the U.S, with another 60+ individuals supporting the team worldwide, reporting to the Treasurer via the VP of Risk Management. Jennifer has been with Hyatt for 12 years and in addition to having a role in the Risk Management Department, she has held two additional roles: Compliance and Controls Manager (Sarbanes Oxley Compliance), and Senior Manager Internal Audit (Hotel and Corporate Audits.) Prior to joining Hyatt in 2007, Jennifer was an external auditor with PricewaterhouseCoopers for 6 years. She primarily audited public insurance companies. Jennifer graduated from University of Wisconsin –Madison in 2000 with majors in Accounting, Human Resources and Management. She is a Certified Public Accountant (inactive) and has obtained her Associates in Risk Management (ARM). Married with 1 child, she works and resides in Chicago.